Dental Lab Shipping & Scheduling Specialist

National Dentex; Rochester Hills (MI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid holidays

Paid vacation

Sick time

401K with company contribution

Tuition reimbursement

Job summary

National Dentex, located in Rochester Hills, MI, is seeking a Scheduling Clerk to manage case scheduling, data entry, and billing for dental lab operations. The role includes handling phone inquiries and coordinating with customer offices.

Regular hours are 9:00 AM to 5:00 PM, Monday through Friday, with benefits including health, dental, vision, disability, and life insurance, paid holidays, vacation, sick time, a 401K with company contribution, and tuition reimbursement.

Qualifications

• High school diploma or equivalent required or preferred.
• Dental office experience preferred.
• Dental terminology knowledge preferred.
• Billing experience preferred.
• Working knowledge of Microsoft Office required.

Responsibilities

• Enter prescription information via Data Entry to schedule cases.
• Perform scheduling for each case received and enter demographics and customer information.
• Print preference notes matching to case.
• Responsible for billing and invoicing all finished cases.
• Assist with answering incoming calls and make outgoing calls to customer offices.
• Respond to inquiries from customer offices.

Skills

Computer skills

English proficiency

Attention to detail

Multi task

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

UPS/FedEx software

Job description

National Dentex, located in Rochester Hills, MI, is seeking a Scheduling Clerk to manage case scheduling, data entry, and billing for dental lab operations. The role includes handling phone inquiries and coordinating with customer offices.

Regular hours are 9:00 AM to 5:00 PM, Monday through Friday, with benefits including health, dental, vision, disability, and life insurance, paid holidays, vacation, sick time, a 401K with company contribution, and tuition reimbursement.