Scheduling Coordinator

National Dentex; Wyoming (MI); On-site; USD 34,000 - 42,000; Full time

Job summary

National Dentex's Davis Dental Laboratory in Wyoming, MI is seeking a Scheduling Coordinator to manage prescriptions, schedules, and case flow. You will interact with dentists, labs, and customers to ensure timely processing of dental restorations.

The role requires strong organizational skills, proficient use of Windows-based software, and the ability to handle inquiries by phone. This full-time position includes standard benefits in a healthcare-focused organization.

Qualifications

• Experience with keyboard and Windows-based programs.
• High School Diploma or equivalent preferred.
• Experience handling incoming calls preferred.

Responsibilities

• Read prescriptions and specifications received from dentist.
• Record and schedule work.
• Assist in opening and inspecting cases.
• Assist in packaging cases for shipment.
• Answer telephone, respond to inquiries and notify customers of delivery times.
• All other duties as assigned.

Skills

Keyboard

Windows-based programs

Education

High School Diploma or equivalent

Tools

Computer

Copier

Telephone

Job description

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this Scheduling Coordinator opportunity at NDX Davis Dental Laboratory in Wyoming, MI.

The regular hours for this position are from 9:00 AM to 5:30 PM, Monday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Primary Responsibilities and Essential Functions of the Position:

• Read prescriptions and specifications received from dentist
• Record and schedule work
• Assist in opening and inspecting cases
• Assist in packaging cases for shipment
• Answer telephone, respond to inquiries and notify customers of delivery times, when necessary
• All other duties as assigned

Skills and Abilities Preferred:

• Knowledge of tooth anatomy
• Knowledge of billing procedures

Minimum Education and Experience Required:

• Required: Experience with keyboard and Windows-based programs
• Preferred: Experience handling incoming calls
• Preferred: High School Diploma or equivalent

Hazardous Materials or Equipment Used:

• OptiCide (surface disinfectant)
• Computer, copier, telephone

Physical Requirements:

• Regularly required to sit, stand, walk, and/or reach
• Perform repetitive motions
• Read and interpret prescriptions and other required documentation
• Ability to effectively communicate technical information

Qualifications

Education

Preferred

High School or Equivalent

Experience

Required

Behaviors

Required

Team Player:

Works well as a member of a group

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated:

Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer
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