Dental Lab Case Entry Specialist

Oral Arts Dental Laboratories, Inc; Alabama; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Retirement plan

Disability benefits

Life Insurance

PTO & Holidays

Growth opportunities

Job summary

Oral Arts Dental Lab is seeking a Log-In Specialist to join our Huntsville, AL team. This role ensures incoming cases are accurately logged and prepared for production, coordinating with dental offices and internal departments.

The position requires strong organizational skills, attention to detail, and proficient use of dental lab software. Opportunities for growth and a comprehensive benefits package are offered.

Qualifications

• High school diploma or equivalent.
• Excellent organizational and computer skills.
• Strong time-management abilities.
• Excellent written and verbal communication.
• Ability to read and write proficiently.

Responsibilities

• Accurately log incoming cases, remakes, and repairs into the dental laboratory software system.
• Identify and verify account information, ensuring correct shipping details are applied.
• Execute changeover procedures when modifications to the department, due date, materials, or other details occur.
• Follow alert procedures by reading and responding to alerts and documenting notes on work tickets.
• Review prescriptions (RX) and case materials, organizing them into appropriate colored pans.
• Coordinate with the internal customer service department and dental offices as needed.
• Utilize various software systems to retrieve and attach dental scans to the corresponding cases.
• Other duties as assigned by leadership

Skills

Organizational skills

Time management

Written communication

Verbal communication

Reading & writing

Education

Highschool diploma or equivalent

Tools

Dental lab software

Other software systems

Job description

Oral Arts Dental Lab is seeking a Log-In Specialist to join our Huntsville, AL team. This role ensures incoming cases are accurately logged and prepared for production, coordinating with dental offices and internal departments.

The position requires strong organizational skills, attention to detail, and proficient use of dental lab software. Opportunities for growth and a comprehensive benefits package are offered.