Dental Insurance Coordinator

Cornerstone Dental Care; Westborough (MA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

PTO

Medical insurance

Vision benefits

Dental allowance

Uniform allowance

401(k) Matching

Job summary

Cornerstone Dental Care in Westborough, MA is seeking a Dental Insurance Coordinator to support patients through the insurance process, explain treatment plans, and help with financial arrangements. This full-time role offers a competitive hourly wage and a collaborative, digitally-driven office environment.

Schedule: Monday, Tuesday, Thursday, Friday. Benefits include PTO, medical, vision, 401(k) Matching, uniform allowance, and more.

Qualifications

• 1 year of dental office experience required.
• Knowledge of dental insurance and billing.
• Strong communication with patients and staff.

Responsibilities

• Handle patient check-in and check-out.
• Assist with intake forms and questions.
• Verify insurance, follow up on claims, and communicate coverage to staff and patients.
• Assist patients with financial arrangements.
• Answer phone calls and confirm appointments.
• Perform additional duties as assigned by Practice Leader.

Skills

Dental insurance/billing

Communication

Customer service

Office software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dental Insurance Coordinator

Full Time Westborough, MA, US

4 days ago Requisition ID: 2902

Salary Range: $25.00 To $29.00 Hourly

Cornerstone Dental Careproudly champions a patient-centered approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centered, fully digital dental office.

Overview

TheInsurance Coordinator’s primary responsibility is to facilitate the patient’s office experience in being seamless and ensure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, etc.

Schedule: Monday, Tuesday, Thursday, Friday

Duties/Responsibilities

• Provide a smooth and seamless patient check-in/check-out.
• Answer patients’ questions and assist with intake forms.
• Responsible for insurance verifications, claims follow-up, and accurate communication to staff and patients regarding the insurance coverage.
• Assist patient with financial arrangements.
• Phone coverage: answering phone calls, confirming appointments.
• Additional duties as assigned by the Practice Leader.

Required Skills/Abilities

• Dental insurance/billing knowledge required.
• Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff.
• Highly flexible, detail-oriented, reliable, and trustworthy.

Education and Experience

• Minimum 1 year of experience in a dental office setting.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of periods of standing andbending.
• Must be able to lift <15 pounds at times.

Benefits for Full-Time Employees*

• PTO, paid holidays, office closure days
• Medical
• Vision
• Dental allowance
• Uniform allowance, as needed
• 401(k) Matching
• And many more!

*Benefits are subject to change and eligibility.

The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.

Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.