Dental Insurance Coordinator

Westchester-Dental-Group; City of White Plains (NY); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

PTO

Medical

Vision

Dental allowance

Uniform allowance

Job summary

Westchester Dental Group in White Plains, NY seeks a Dental Insurance Coordinator to streamline the patient experience and explain treatment plans and insurance benefits. Monday–Friday, 8am–5pm in a fully digital dental office environment.

The role requires dental office experience and strong communication, with a focus on accurate insurance verifications, claims follow-up, and patient financial assistance.

Qualifications

• Dental insurance/billing knowledge is required.
• Excellent communication skills with patients and staff.
• Flexible, detail-oriented, reliable and trustworthy.

Responsibilities

• Facilitate seamless check-in and check-out for patients.
• Verify insurance, follow up on claims, and explain benefits to patients.
• Assist with financial arrangements and respond to questions.
• Provide telephone coverage and appointment confirmations.
• Perform other duties as assigned by the Practice Leader.

Skills

Dental insurance knowledge

Strong communication

Detail-oriented

Flexible/worked well under pressure

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dental Insurance Coordinator

Full Time White Plains, NY, US

3 days ago Requisition ID: 2899

Salary Range: $28.00 To $32.00 Hourly

Westchester Dental Group proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office.

Overview

The Dental Insurance Coordinator’s primary responsibility is to facilitate the patient’s office experience in being seamless and ensure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, etc.

Schedule: Monday - Friday 8am-5pm

Duties/Responsibilities

• Provide a smooth and seamless patient check-in/check-out.
• Answer patients’ questions and assist with intake forms.
• Responsible for insurance verifications, claims follow-up, and accurate communication to staff and patients regarding the insurance coverage.
• Assist patient with financial arrangements.
• Phone coverage: answering phone calls, confirming appointments.
• Additional duties as assigned by the Practice Leader.

Required Skills/Abilities

• Dental insurance/billing knowledge required.
• Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff.
• Highly flexible, detail-oriented, reliable, and trustworthy.

Education and Experience

• Minimum 1 year of experience in a dental office setting.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of periods of standing andbending.
• Must be able to lift <15 pounds at times.

Benefits for Full-Time Employees*

• PTO, paid holidays, office closure days
• Medical
• Vision
• Dental allowance
• Uniform allowance, as needed
• And many more!

*Benefits are subject to change and eligibility.

The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.

Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.