Dental Healthcare Coordinator: Finance & Patient Experience

PDS Health; Brentwood (CA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local *

Job summary

Brentwood Smiles Dentistry and Orthodontics is seeking a Healthcare Coordinator (HC) to partner with supported Dentists and help secure financial commitments for treatment. You will educate patients on options, assist with insurance pre-authorizations, and keep clinicians' schedules productive in a consultative, PPE-driven manner.

The HC will become a subject-matter expert on available financial options, overcome objections, and participate in daily huddles and team meetings.

Qualifications

• Knowledge of office practices, technology applications and patient insurances.
• Results oriented and able to meet commitments.
• Empathetic patient advocate with ethical approach.

Responsibilities

• Models company culture, values, standards, and best practices according to the We Believe Behavioral Framework.
• Gain a financial commitment from patients to start recommended dentistry.
• Assist patients in understanding treatment options and insurance pre-authorizations.
• Execute the HC Handoff with clinicians on every exam patient.
• Be the Subject Matter Expert on available financial options for patient budgets.
• Overcome common patient objections to starting treatment.
• Ensure compliance with company policies and regulatory bodies.

Skills

Office knowledge

Insurance handling

Patient advocacy

Process oriented

Financial acumen

Influencer

Multitasking

Interpersonal skills

Education

High School Diploma or GED

Job description

Brentwood Smiles Dentistry and Orthodontics is seeking a Healthcare Coordinator (HC) to partner with supported Dentists and help secure financial commitments for treatment. You will educate patients on options, assist with insurance pre-authorizations, and keep clinicians' schedules productive in a consultative, PPE-driven manner.

The HC will become a subject-matter expert on available financial options, overcome objections, and participate in daily huddles and team meetings.