Dental Finance & Patient Experience Coordinator

PDS Health; Fresno (CA); On-site; USD 27,000 - 38,000; Full time

Job summary

Marketplace Smiles Dentistry and Orthodontics is seeking a Healthcare Coordinator to partner with dentists, educate patients on treatment choices, and help secure financial commitments for care. You will support a PPE-focused patient journey and ensure smooth HC handoffs with clinicians.

The role emphasizes understanding insurance and financing options, overcoming objections, and maintaining professionalism in a fast-paced dental office environment.

Qualifications

• High School Diploma or GED is required.
• Travel between offices may be required.

Responsibilities

• Educate patients on treatment options and financial plans.
• Secure financial commitments for suggested treatments.
• Assist clinicians and maintain PPE and PFL standards.
• Support scheduling productivity and HC handoffs with clinicians.
• Explain and compare available financial options to patients.

Skills

Office software

Patient insurances

Communication skills

Multi-tasking

Confidentiality

Education

High School Diploma or GED

Tools

PDS system

Job description

Marketplace Smiles Dentistry and Orthodontics is seeking a Healthcare Coordinator to partner with dentists, educate patients on treatment choices, and help secure financial commitments for care. You will support a PPE-focused patient journey and ensure smooth HC handoffs with clinicians.

The role emphasizes understanding insurance and financing options, overcoming objections, and maintaining professionalism in a fast-paced dental office environment.