Dental Healthcare Coordinator: Boost Case Acceptance & Care

PDS Health; Moreno Valley (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local社区

Job summary

Stoneridge Dental Group and Orthodontics is seeking a Healthcare Coordinator to partner with Dentists, helping patients gain financial commitment and start the best treatment with urgency. You will educate patients on treatment options, overcome objections, and keep the Dentist’s schedule productive.

The HC works to ensure a Perfect Patient Experience (PPE) and creates Patients for Life (PFL), while collaborating across the practice to support compliance and clinical excellence.

Qualifications

• High School Diploma or GED.
• Travel might be required between offices.
• Preferred: coursework or on-the-job training in dentistry, insurance, or business.

Responsibilities

• Models company culture, values, standards, and best practices.
• Gain a financial commitment from the patient to start dentistry.
• Proficient in PDS system and tools to help patients choose.
• Executes the HC Handoff with clinicians on each exam.
• Subject matter expert on financial options to fit budgets.
• Overcome objections to starting treatment.
• Obtain insurance pre-authorizations when needed.
• Ensure the office demonstrates the Comprehensive Care Model.
• Active participant in daily huddles and team meetings.
• Understand business imperatives and impact on metrics.
• Demonstrate stewardship of the PDS Brand.
• Know Mouth Body Connection to support clinical care.
• Maintain professional appearance and demeanor; address others respectfully.
• Ensure compliance with policies and regulations.
• Other duties as assigned.

Skills

Office practices

Insurance knowledge

Tech applications

Patient advocacy

Communication skills

Multitasking

Education

High School Diploma or GED

Job description

Stoneridge Dental Group and Orthodontics is seeking a Healthcare Coordinator to partner with Dentists, helping patients gain financial commitment and start the best treatment with urgency. You will educate patients on treatment options, overcome objections, and keep the Dentist’s schedule productive.

The HC works to ensure a Perfect Patient Experience (PPE) and creates Patients for Life (PFL), while collaborating across the practice to support compliance and clinical excellence.