Dental Healthcare Coordinator: Boost Treatment Acceptance

PDS Health; Sharonville (OH); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401K

Volunteer time

Job summary

PDS Health in Sharonville, OH is seeking a Healthcare Coordinator to partner with Dentists and guide patients toward timely treatment decisions while securing financial commitments. You will educate patients on treatment options, overcome objections, and utilize financial options to support case acceptance, ensuring a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).

You will also be an effective team member, participate in daily huddles and meetings, and help maintain

Qualifications

• High School Diploma or GED.
• Travel between offices may be required.
• Prior coursework or on-the-job training in dentistry, insurance, or business preferred.

Responsibilities

• Model company culture, values, standards, and best practices.
• Gain financial commitment from patients to start recommended dentistry.
• Proficiency in the PDS system and tools to assist patients in making the best decisions.
• Execute the HC Handoff with clinicians on every exam patient.
• Explain available financial options to fit patients' budgets.
• Overcome common patient objections to starting treatment.
• Obtain insurance pre-authorizations when needed.
• Ensure the office exemplifies the Comprehensive Care Model.
• Participate in daily huddles and team meetings.
• Understand business imperatives and how the role impacts metrics.
• Support the PDS Brand framework.

Skills

Office practices

Results oriented

Patient advocate

Process driven

Financial acumen

Influencer

Self-motivated

Multi-tasking

Interpersonal skills

Confidentiality

Organization

Education

High School Diploma or GED

Tools

Office software

Job description

PDS Health in Sharonville, OH is seeking a Healthcare Coordinator to partner with Dentists and guide patients toward timely treatment decisions while securing financial commitments. You will educate patients on treatment options, overcome objections, and utilize financial options to support case acceptance, ensuring a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).

You will also be an effective team member, participate in daily huddles and meetings, and help maintain