Dental Front Office: Treatment Coordinator & Patient Concierge

Dental Associates of CT; Shelton (CT); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discount

Flexible spending account

Health insurance

Paid time off

Retirement plan

Job summary

Dental Associates of Connecticut in Shelton, CT is seeking a Treatment Coordinator / Dental Receptionist to join our patient‑focused team. You will greet patients, manage phone volume, schedule appointments with doctors and hygienists, and act as a liaison between patients and clinicians to ensure a smooth visit.

Ideal candidates have a high school diploma or GED, dental reception experience, strong computer and customer service skills, and a willingness to learn.

Qualifications

• High school diploma or GED required.
• Dental reception experience preferred.
• Excellent computer and customer service skills.
• Willingness to learn and grow within the practice.
• Must be able to commute to Shelton, CT office.

Responsibilities

• Greet and check in patients.
• Handle a high volume of calls efficiently.
• Schedule appointments for doctors and hygienists.
• Act as liaison between patients and doctors.
• Enter patient treatment plans and discuss needs.
• Discuss financial arrangements for treatment.
• Estimate, collect, and post patient payments.
• Follow up on patients needing unscheduled treatment.
• Perform general office duties as needed.

Skills

Customer service

Multi-tasking

Communication

Education

High school diploma or GED

Tools

Dentrix Ascend Software

Job description

Dental Associates of Connecticut in Shelton, CT is seeking a Treatment Coordinator / Dental Receptionist to join our patient‑focused team. You will greet patients, manage phone volume, schedule appointments with doctors and hygienists, and act as a liaison between patients and clinicians to ensure a smooth visit.

Ideal candidates have a high school diploma or GED, dental reception experience, strong computer and customer service skills, and a willingness to learn.