Danbury Dental Treatment Coordinator & Front Desk Pro

Archway Dental; Hayestown (CT); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discount

Flexible spending account

Health insurance

Paid time off

Retirement plan

Job summary

Dental Associates of Connecticut - Danbury is seeking a Treatment Coordinator / Dental Receptionist to join our Danbury, CT team. The role supports patients from first contact through treatment planning, coordinating doctor schedules, and handling financial arrangements to ease patient care.

The ideal candidate will have dental reception experience, excellent computer and customer service skills, and a willingness to learn and grow with a family-oriented office.

Qualifications

• High school diploma or GED required.
• Dental reception experience required.
• Excellent computer skills.
• Strong customer service skills.
• Willingness to learn and grow with the team.
• Ability to commute to Danbury, CT.
• Flexible to evening and weekend shifts.
• Dentrix Ascend software experience preferred.

Responsibilities

• Greet & check in patients
• Handle heavy phone volume
• Schedule appointments for doctors & hygienists
• Act as a liaison between patients & doctors
• Enter patient treatment plans
• Discuss treatment needs with patients & make financial arrangements
• Estimate, collect, & post patient payments
• Follow up on patients with unscheduled treatment needed
• General office duties (printing/faxing/computer data entry, etc.)

Skills

Dental reception experience

Excellent computer skills

Superior customer service skills

Willingness to learn & grow

Ability to commute to Danbury, CT

High school diploma or GED

Team player

Education

High school diploma or GED

Tools

Dentrix Ascend Software Experience

Job description

Dental Associates of Connecticut - Danbury is seeking a Treatment Coordinator / Dental Receptionist to join our Danbury, CT team. The role supports patients from first contact through treatment planning, coordinating doctor schedules, and handling financial arrangements to ease patient care.

The ideal candidate will have dental reception experience, excellent computer and customer service skills, and a willingness to learn and grow with a family-oriented office.