Treatment Coordinator / Dental Receptionist

Norwalkdentalassociates

Shelton (CT)

On-site

USD 40,000 - 55,000

Full time

14 days+

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Benefits offered by this job

401(k)

401(k) matching

Employee discount

Flexible spending account

Health insurance

Paid time off

Retirement plan

Job summary

Norwalkdentalassociates is seeking a motivated Treatment Coordinator/Dental Receptionist to join their Shelton, CT team. The role involves assisting in patient experiences and treatment plan coordination.

Candidates should have a strong work ethic and excellent customer service skills. Benefits include 401(k), health insurance, and paid time off. Office hours vary, including some evening and Saturday shifts.

Qualifications

High school diploma or general education degree (GED).
Dental reception experience preferred.
Excellent computer and customer service skills.
Willingness to learn and grow in the role.
Ability to reliably commute to Shelton, CT.

Responsibilities

Greet and check in patients.
Handle heavy phone volume and schedule appointments.
Act as a liaison between patients and doctors.
Discuss treatment needs and make financial arrangements.
Perform general office duties like data entry.

Skills

Excellent computer skills

Superior customer service skills

Ability to multitask

Willingness to learn & grow

Education

High school diploma or GED

Dental reception experience

Tools

Dentrix Ascend Software

Job description

Description

At Dental Associates of Connecticut, our mission is to provide quality dental and personal care to all our patients in a relaxed and comfortable environment in which patients feel welcomed, accepted, secure, and confident in the care that they are receiving. We believe that satisfying all of our patients is our most important goal. Our network of high-standard professionals provides exceptional care to our patients throughout Connecticut!

Currently, we’re in search of a highly motivated Treatment Coordinator / Dental Receptionist to join our team in our Shelton, CT location. Candidate should have a strong work ethic, be a team player, and possess the ability to multitask.

The Treatment Coordinator is a liaison between the doctor and the patient. They assist in the gathering of information in the new patient experience as well as coordinating a treatment plan with the doctor and presenting it to patients. They are knowledgeable about the treatment and timelines, the doctor’s schedule, and they are prepared to negotiate financial arrangements with the clients. The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on.

Specific job responsibilities of the Treatment Coordinator include but are not limited to:

Greet & check in patients
Handle heavy phone volume
Schedule appointments for doctors & hygienists
Act as a liaison between patients & doctors
Enter patient treatment plans

Discuss treatment needs with patients & make financial arrangements

Estimate, collect, & post patient payments

Follow up on patients with unscheduled treatment needed

General office duties (printing/faxing/computer data entry, etc.)

Benefits

401(k)
401(k) matching
Employee discount
Flexible spending account
Health insurance
Paid time off
Retirement plan

Requirements

High school diploma or general education degree (GED)
Dental reception experience
Excellent computer skills
Superior customer service skills
Willingness to learn & grow
Ability to reliably commute to the office location in Shelton, CT
A desire to become part of our family-oriented team & support our mission to deliver the best patient experience possible!
Ability to work within current office hours, shifts to be determined. Includes up to two evenings per week and two Saturdays per Month.

Shelton Location Hours