Dental Front Office Staff

Carolina Pediatric Dentistry; Raleigh (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in pediatric dentistry is seeking a Front Office staff member to join their compassionate team. This role is essential for ensuring a smooth patient experience, from scheduling appointments to verifying insurance and managing billing. The practice is known for its commitment to high-quality care in a fun and friendly environment. If you have a passion for working with children and possess strong organizational and customer service skills, this opportunity offers a supportive workplace with a great benefits package, including health and dental benefits, 401(k), and paid time off.

Benefits

Health Benefits

Dental Benefits

401(k)

Paid Time Off

Holiday Pay

Qualifications

• 2+ years of front office experience, preferably in a dental setting.
• Proficiency in Microsoft Office and knowledge of dental software preferred.

Responsibilities

• Schedule and confirm patient appointments and verify insurance.
• Greet and check patients in and out before and after treatment.
• Conduct financial consultations with patients for new treatment plans.

Skills

Patient Scheduling

Insurance Verification

Financial Consultation

Customer Service

Education

High School Diploma

Tools

Microsoft Office Suite

Dental Software

Job description

About the Practice

Carolina Pediatric Dentistry has a reputation for being among the best pediatric dental care providers for patients and their families in the greater Raleigh, NC area and across the state of North Carolina. This is due to our practice’s commitment to delivering the highest standards of clinical care; the comprehensive and extensive nature of services we offer; our kid-friendly and fun office environment; and our highly skilled, compassionate, and experienced team members. We practice pediatric dentistry with a patient-centric ethos, meaning that above all else, we promise to ensure the safety, well-being and oral health of every child that is in our care.

Responsibilities

As a Front Office staff member, you play an important role in our office and perform a wide range of responsibilities, to include:

• Schedule and confirm patient appointments.
• Verify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor/hygiene schedules as necessary.
• Greet and check patients in and out, before and after treatment.
• Educate, consult and present patient treatment plans.
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
• File insurance pre-determinations.
• Conduct financial consultation with patients when new treatment plans are presented, as applicable.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Benefits Offered

In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.

Salary Range

$18-25 per hour

Requisition Number

2025-15246