Dental Front Office Staff

CarolinasDentist; Garner (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in dental care is seeking a dynamic Front Office staff member to enhance patient experiences. This role is vital for scheduling appointments, verifying insurance, and ensuring smooth patient interactions. With a focus on relationship-building and excellent communication, you will contribute to a thriving practice that values work/life balance and team engagement. Enjoy a supportive environment with competitive pay, health benefits, and opportunities for personal and professional growth. If you are self-driven and passionate about patient care, this position is perfect for you.

Benefits

Health Benefits

Dental Benefits

401(k)

Holiday Pay

Paid Time Off

Quarterly Team Outings

Qualifications

• 2+ years of front office experience, preferably in a dental setting.
• Proficiency with Microsoft Office and knowledge of dental software preferred.

Responsibilities

• Schedule and confirm patient appointments and verify insurance.
• Greet and check patients in and out, educate on treatment plans.

Skills

Patient Care

Relationship Building

Communication Skills

Financial Consultation

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Dental Software

Job description

About the Practice

Looking for something different? CarolinasDentist in Garner is the right place for you! But we aren’t just looking for anyone. We’re seeking an energetic, relationship-based, and self-driven team member to join our team. Our team provides next-level patient care, state-of-the-art dentistry, and 5-star patient experiences while offering competitive pay and benefits along with work/life balance. We enjoy quarterly team outings, weekly check-ins, energetic morning huddles, and encourage engagement from all our team members. Look no further, you’ve found the right place to call your work home!

Responsibilities

As a Front Office staff member, you play an important role in our office and perform a wide range of responsibilities, to include:

• Schedule and confirm patient appointments.
• Verify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor/hygiene schedules as necessary.
• Greet and check patients in and out, before and after treatment.
• Educate, consult, and present patient treatment plans.
• Responsible for Account Receivable to include sending billing statements, aging reports, and collections, if applicable.
• File insurance pre-determinations.
• Conduct financial consultations with patients when new treatment plans are presented, as applicable.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years of front office experience, preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Benefits Offered

In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay, and paid time off.

Salary Range

$17-$20

Requisition Number

2025-15201