Dental Front Office Specialist | Patient Services Pro

Aviva Health; Myrtle Creek (OR); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Monday - Friday Scheduling

Paid Holidays

PTO

Medical, Dental, Vision coverage

403(b) Retirement with Employer Match

Job summary

Aviva Health is seeking a PSR II - Dental to support patient flow in the front office. You will register patients, collect demographics, verify insurance details, and schedule visits while handling payments within the practice management system.

The role requires strong clerical experience in a dental setting, good communication, and the ability to manage multiple tasks with accuracy in a fast-paced clinic.

Qualifications

• High school graduate or equivalent education.
• One-year clerical experience in a dental care setting preferred.
• Must possess knowledge of Practice Management, Electronic Dental Records, dental terminology, and office practices and procedures.
• Knowledge of collection procedures and laws preferred.
• Must be able to type 40WPM.
• Strong interpersonal and communications skills required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Accurately and effectively enters patient packet data and scans documents, verifies accuracy of patient paperwork and updates patient charts and files as needed.
• Registers patients at appointment time and completes documents; assists patients to ensure completion of documents.
• Screens new patients for eligibility, collects financial and demographic information and prepares patient’s chart.
• Schedules patient visits.
• Calculates individual patient charges, collects payment and records receipts in the practice management system.
• Explains treatment plans as needed.
• Answers telephone calls and makes courtesy confirmation calls.
• Attends in-services and other required meetings.
• Maintains HIPAA confidentiality and adheres to policies.
• Masters registration processes to facilitate accurate registration and maximize collections.
• Interacts with patients and employees in a friendly and respectful manner.
• Adheres to Aviva Health and department policies and practices.
• Other duties as assigned.

Skills

Clerical experience

Practice Management

Electronic Dental Records

Dental terminology

Office procedures

Typing 40 WPM

Interpersonal communication

Education

High school diploma or equivalent

Job description

Aviva Health is seeking a PSR II - Dental to support patient flow in the front office. You will register patients, collect demographics, verify insurance details, and schedule visits while handling payments within the practice management system.

The role requires strong clerical experience in a dental setting, good communication, and the ability to manage multiple tasks with accuracy in a fast-paced clinic.