Dental Front Office Specialist - Full-Time, Growth

Heartland Dental; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Free dental for dependents

Life and disability insurance

401(k) retirement plan

Bonus opportunities (monthly/quarterly

6 paid holidays annually

2 weeks paid vacation after 1 year

Continuing education provided

Job summary

Heartland Dental's NW Indy Park 100 Dental Care is seeking a Dental Front Office Receptionist. You will greet patients, manage phones, mail, and emails, and coordinate scheduling for multiple providers using Dentrix.

The role emphasizes accurate billing, insurance claims, and patient communication in a supportive team environment. Ideal candidates have 1+ years in dental/medical settings, excellent communication, and strong organizational skills.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to PHI requires HIPAA training and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties including phones, mail, and emails.
• Schedule with Dentrix and coordinate multiple providers.
• File insurance claims and follow up on outstanding claims.
• Post payments and manage accounts receivable; review treatment fees and options.
• Collaborate with providers to implement Heartland Dental systems for efficiency.

Skills

Customer service

Communication

Organization

HIPAA compliance

Tools

Dentrix

Job description

Heartland Dental's NW Indy Park 100 Dental Care is seeking a Dental Front Office Receptionist. You will greet patients, manage phones, mail, and emails, and coordinate scheduling for multiple providers using Dentrix.

The role emphasizes accurate billing, insurance claims, and patient communication in a supportive team environment. Ideal candidates have 1+ years in dental/medical settings, excellent communication, and strong organizational skills.