Dental Front Office Receptionist

American Dental Companies; Tempe (AZ); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Competitive hourly pay

Monthly team performance bonus

ADC Comprehensive Benefits Package

Early Friday finish

Job summary

On Call Dental Urgent Care in Tempe, AZ is seeking a Dental Front Office Receptionist for a full-time role. You will greet patients, manage intake forms, schedule appointments, verify insurance, and handle billing while supporting a fast-paced urgent-care environment.

The role offers competitive hourly pay ($20.00 - $22.00/hr DOE) plus a monthly team performance bonus, with benefits under ADC’s comprehensive package. Bilingual English/Spanish is a strong plus and 1+ year experience is preferred.

Qualifications

• 1+ years of dental or medical front-desk experience.
• Experience with Denticon or similar dental practice software (Dentrix/Eaglesoft) preferred.
• Basic understanding of dental insurance verification, PPO breakdowns, and co-pay collection.
• Bilingual in English & Spanish is a strong plus.
• Ability to stay calm and empathetic in a fast-paced environment.

Responsibilities

• Greet patients and manage check-in/out processes.
• Schedule appointments and manage phone calls in Denticon to keep 5 operatories running smoothly.
• Verify insurance, check benefits and enter patient data accurately.
• Follow up on unscheduled treatment plans and post-appointment care.
• Maintain HIPAA compliance and prepare daily patient charts; participate in morning huddles.

Skills

Customer service

Bilingual English/Spanish

Phone management

Tools

Denticon

Dentrix

Eaglesoft

Job description

Join the Fast-Paced, Compassionate Team at On Call Dental Urgent Care!

Position: Dental Front Office Receptionist (Full-Time)

Practice: On Call Dental Urgent Care (An American Dental Companies Partner)

Location: Tempe, AZ (South Tempe / Lakes Area)

Schedule: Full-Time | Mon-Thu (8:30 AM - 5:00 PM) | Fri (8:30 AM - 3:00 PM) - Enjoy early Friday finishes!

Compensation: $20.00 - $22.00 / hour (DOE) + Monthly Team Performance Bonus

Benefits: American Dental Companies (ADC) Comprehensive Benefits Package (Medical, Dental, Vision, PTO, 401k)

Experience: 1+ years of Dental Front Office or Medical Administrative experience preferred | Bilingual (English/Spanish) is a huge plus!

Why You'll Love Working With Us

At On Call Dental Urgent Care, we do dentistry differently. We specialize in providing immediate, high-quality, and compassionate dental care when patients need it most-whether it's an unexpected toothache, emergency procedure, or routine restorative care.

Located in Tempe, our practice combines the stability of general/same-day dentistry with the energy of an urgent care setting.

Here is what makes our team and culture special:

• Rewarding, Impactful Work: Be the comforting first face and voice for patients who are often stressed or in pain, helping turn their day around.

• Collaborative & Supportive Team: Work alongside a tight-knit 10-person powerhouse team (2 front office, 4 back office, 2 dentists, and 2 hygienists across 5 modern operatories).

• Great Work-Life Balance: Wrap up at 3:00 PM every Friday so you can kick off your weekend early!

• Structured & Communicative: We start every day aligned with a quick morning huddle and maintain a culture where teamwork, clear communication, and mutual respect come first.

• Corporate Backing, Local Feel: Backed by American Dental Companies (ADC), giving you top-tier administrative support, modern infrastructure, and career development.

What You'll Be Doing (The Role)

As our Front Office Receptionist, you are the quarterback of the patient experience and daily clinical flow:

• Patient Greeting & Check-In/Out: Warmly welcome patients, manage intake forms, minimize wait times, and collect co-pays/balances at checkout.

• Scheduling & Phone Management: Answer incoming calls, return missed calls promptly, and strategically schedule/confirm appointments in Denticon to keep our 5 operatories running smoothly.

• Insurance Verification & Billing: Perform proactive insurance coverage checks, verify benefits, and enter clean patient data into Denticon.

• Patient Follow-Up: Reach out regarding unscheduled treatment plans and ensure post-appointment care follow-through.

• Office Harmony: Maintain HIPAA compliance, prepare daily patient charts, and participate actively in morning huddles to hit daily practice goals.

What We Are Looking For

• Experience: 1+ years of dental or medical front-desk experience preferred.

• Software Fluency: Experience with Denticon (or similar dental practice management software like Dentrix/Eaglesoft) is highly advantageous.

• Insurance Literacy: Basic understanding of dental insurance verification, PPO breakdowns, and co-pay collection.

• Language Skills: Bilingual in English & Spanish is a strong plus to help serve our local Tempe community.

• Mindset: Adaptable, self-motivated, detail-oriented, and able to keep a calm, empathetic composure in a busy, fast-paced environment.

Benefits & Perks

• Competitive Hourly Pay ($20.00 - $22.00/hr DOE) + Monthly Team Performance Bonus

• Standard ADC Comprehensive Benefits Package (Medical, Dental, Vision, PTO, 401k)

• Early 3:00 PM departure on Fridays

• Supportive, team-first environment with daily morning huddles