Dental Front Office Pro — Scheduling & Insurance

Heartland Dental LLC

Spring, Northern (TX, KY)

Hybrid

USD 36,000 - 42,000

Full time

8 days ago

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

PTO

Daily Pay

Job summary

Heartland Dental LLC is seeking a Front Office Assistant for FAMILY DENTAL ON LOUIETTA in Spring, TX to greet patients and manage front office duties. You’ll handle phones, mail, emails, and communicate with patients and insurance companies, using Dentrix for scheduling and records.

Schedule includes Mon-Thu 7:30a-5p and Fri 7:30-Noon; training is available to help you grow with a supportive team. The role emphasizes patient-first service, HIPAA compliance, and collaboration with providers to

Qualifications

Experience in fast-paced, customer-centric environment.
Excellent communication and organizational skills.
HIPAA training and PHI protection required.

Responsibilities

Greet and welcome patients as they enter the office and create a positive first impression.
Manage front office duties: answer phones, handle mail/email, and communicate with patients and insurers.
Use Dentrix for scheduling and records, and manage appointment books for multiple providers.
Schedule and confirm appointments for several providers in the office.
File patient insurance claims and follow up on outstanding claims; verify benefits and coverage.
Post insurance and patient payments; process accounts receivable.
Review treatment plan fees and payment options with patients.
Collaborate with providers and team to implement Heartland Dental systems to optimize office potential.