Dental Front Office Pro - Scheduling & Billing

Heartland Dental; Schertz (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Job summary

Heartland Dental in Schertz, TX is seeking a detail‑oriented Business Assistant to support front office operations. You will greet patients, manage phones and communications, and use Dentrix for scheduling and records.

The role involves handling insurance claims, payments, and coordinating with providers to maintain smooth office flow. Ideal candidates have strong communication, organizational skills, and experience with dental software.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and protecting PHI; data safeguards.
• Dentrix or other dental software experience (preferred).

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answering phones, mail, email, and insurance communications.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims; verify benefits.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Support Heartland Dental systems to optimize office potential.

Skills

Communication

Organization

Customer service

Dentrix

Tools

Dentrix

Job description

Heartland Dental in Schertz, TX is seeking a detail‑oriented Business Assistant to support front office operations. You will greet patients, manage phones and communications, and use Dentrix for scheduling and records.

The role involves handling insurance claims, payments, and coordinating with providers to maintain smooth office flow. Ideal candidates have strong communication, organizational skills, and experience with dental software.