Dental Front Office Pro: PCC/Manager & Scheduling Lead

Dental Office; California (MO); On-site; USD 48,000 - 72,000; Full time

Job summary

Esskay Dental is seeking a full-time Dental Front Office Team Member to join our on-site front office. This role combines PCC, Office Manager, and Scheduler responsibilities to streamline patient care and office operations.

You will manage reception, schedule appointments, handle billing and insurance verifications, and supervise front office staff while ensuring HIPAA compliance and top-quality patient service.

Qualifications

• Experience in dental office management or healthcare administration.
• Strong dental scheduling and billing software knowledge.
• Excellent organizational and leadership abilities.
• Outstanding communication and interpersonal skills.
• HIPAA and regulatory compliance understanding.
• High school diploma or equivalent; further medical admin education preferred.

Responsibilities

• Manage front office activities and patient reception.
• Schedule appointments to optimize dentist's calendar.
• Maintain records of appointments, payments, and insurance verifications.
• Coordinate with dental team to improve service and efficiency.
• Ensure HIPAA confidentiality of patient records.
• Handle inquiries by phone and in person.
• Lead and supervise front office staff.
• Process billing and dental claims, manage accounts receivable.
• Prepare reports on office performance and patient feedback.

Skills

Organizational skills

Leadership

Communication

Multitasking

Education

High school diploma or equivalent

Medical Administration training

Tools

MS Office

Dental scheduling software

Billing software

MS Excel

Job description

Esskay Dental is seeking a full-time Dental Front Office Team Member to join our on-site front office. This role combines PCC, Office Manager, and Scheduler responsibilities to streamline patient care and office operations.

You will manage reception, schedule appointments, handle billing and insurance verifications, and supervise front office staff while ensuring HIPAA compliance and top-quality patient service.