Dental Front Office PCC: Patient-First Scheduler

Dental Office; California (MO); On-site; USD 25,000 - 50,000; Full time

Benefits offered by this job

Competitive hourly pay

Job summary

Dental Front Office PCC is seeking a detail-oriented front desk professional to support daily patient flow. You will greet patients, schedule appointments, verify information, and coordinate with the care team to keep operations running smoothly.

This role emphasizes accurate data entry, privacy, and timely communication, from check-in through follow-up, with a focus on professionalism and patient-first service.

Qualifications

• Experience in a dental front office or patient-facing admin role.
• Comfort with scheduling and patient record systems.
• Knowledge of front office workflows and basic billing processes.
• Ability to maintain confidentiality and privacy standards.
• Excellent communication and organization skills.

Responsibilities

• Greet patients and visitors professionally, maintaining a welcoming environment.
• Schedule, confirm, reschedule, and cancel appointments using office procedures.
• Verify patient information, collect forms, and update records accurately.
• Process routine front office tasks, including intake paperwork and document management.
• Handle patient inquiries by phone and in person with clear responses.
• Coordinate with the clinical team to prepare patients for visits.
• Manage billing-related front office activities within scope, including collecting payments.
• Maintain privacy and confidentiality standards for patient information.
• Track and communicate appointment reminders and follow-ups.
• Support administrative workflows to help the team meet daily goals.

Skills

Excellent communication

Strong organizational skills

Attention to detail

Confidentiality awareness

Education

High school diploma or equivalent

2+ years front office experience

Tools

PCC software

Job description

Dental Front Office PCC is seeking a detail-oriented front desk professional to support daily patient flow. You will greet patients, schedule appointments, verify information, and coordinate with the care team to keep operations running smoothly.

This role emphasizes accurate data entry, privacy, and timely communication, from check-in through follow-up, with a focus on professionalism and patient-first service.