Dental Front Office Pro | Patient Services & Scheduling

Webster Dental Care; Skokie (IL); On-site; USD 25,000 - 33,000; Full time

Job summary

Webster Dental Care in Skokie is seeking a Patient Services Representative to greet patients, manage scheduling, and handle payments. You will be the first point of contact, creating a welcoming experience while keeping the front desk organized.

The role requires strong customer service, experience in front-office in dental or medical settings preferred, and ability to multitask with Dentrix or similar systems.

Qualifications

• Dental or medical front-office experience preferred.
• Strong customer service and communication skills.
• Professional phone etiquette and multitasking ability.
• Experience with scheduling systems and electronic records helpful.

Responsibilities

• Greet patients and provide a welcoming, professional experience.
• Answer calls and assist patients with questions and appointment needs.
• Schedule, confirm, and reschedule patient appointments.
• Check patients in and out accurately and efficiently.
• Collect patient payments, copays, and balances.
• Verify and update patient demographics and insurance information.
• Maintain accurate patient records and documentation.

Skills

Customer service

Communication

Front-office experience

Scheduling

Payment collection

Job description

Webster Dental Care in Skokie is seeking a Patient Services Representative to greet patients, manage scheduling, and handle payments. You will be the first point of contact, creating a welcoming experience while keeping the front desk organized.

The role requires strong customer service, experience in front-office in dental or medical settings preferred, and ability to multitask with Dentrix or similar systems.