Dental Front Office Pro – Patient Care & Billing

P1 Dental Partners

Chicago (IL)

On-site

USD 28,000 - 34,000

Full time

9 days ago

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Benefits offered by this job

Modern Technology
Operational Support
Team Support and Benefits

Job summary

Cornerstone Dental of Lincoln Square in Chicago is seeking a friendly Business Assistant to join our patient-focused team. You’ll welcome patients, manage check-in/out, schedule appointments, verify benefits, and present treatment estimates with clarity.

Ideal candidates have at least 1 year of dental or medical insurance experience, knowledge of CDT codes, and strong communication and customer service skills to educate patients on financial options and ensure a smooth front office operation.

Qualifications

  • 1 year dental or medical insurance experience.
  • Knowledge of dental procedures and treatment plan presentation.
  • Experience educating patients about treatment and financial options.

Responsibilities

  • Welcome patients and manage check-in and check-out.
  • Schedule, confirm, and coordinate patient appointments.
  • Answer phones and respond to patient questions.
  • Verify dental insurance benefits, including deductibles, annual maximums, copayments, and coverage limitations.
  • Present treatment estimates and help patients understand their financial responsibilities.
  • Submit insurance claims and follow up on outstanding claims as needed.
  • Collect payments and assist with billing questions and financial arrangements.
  • Maintain accurate patient records while protecting confidential information.
  • Coordinate with dentists, hygienists, and dental assistants to support efficient daily operations.
  • Assist with administrative tasks, appointment reminders, and maintaining an organized front office.

Skills

Dental insurance experience
CDT codes
Patient communication
Billing questions handling

Job description

Cornerstone Dental of Lincoln Square in Chicago is seeking a friendly Business Assistant to join our patient-focused team. You’ll welcome patients, manage check-in/out, schedule appointments, verify benefits, and present treatment estimates with clarity.

Ideal candidates have at least 1 year of dental or medical insurance experience, knowledge of CDT codes, and strong communication and customer service skills to educate patients on financial options and ensure a smooth front office operation.

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