Dental Front Office Pro: Bilingual & Patient-First

Main Street Dental Care; Congers (NY); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Company parties

Donation matching

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Job summary

Main Street Dental Care in Congers, NY is seeking a detail-oriented Front Office Associate to manage patient scheduling, accounts receivable, inventory, and frontdesk workflows with a focus on excellent service quality. You will navigate our frontdesk and backdesk software and act as the first and last touchpoint with patients, ensuring smooth operations and a friendly, professional experience.

The role emphasizes strong communication, organizational skills, and the ability to handle multiple

Qualifications

• 1–2 years of front desk experience.
• Fluent in English and Spanish.
• Excellent communication skills.
• Proficient in Microsoft Word and Excel.
• People-person who can stay calm under pressure.
• Self-starter who works independently.
• Detail oriented and highly organized.
• Team player.

Responsibilities

• End-to-end frontdesk operations management.
• Patient scheduling and management - ensuring all patients receive excellent, professional and friendly service from start to finish.
• Insurance management - from applications to payment submissions.
• Accounts receivables - ensure AR is managed in an organized and safe manner.
• Accounts payables - collaborate with back office to order essential dental supplies.
• Work with Office Manager on workflow optimizations.
• Ad hoc duties that crop up during expansion.

Skills

Front desk experience

Bilingual EN/ES

Communication

MS Word & Excel

People oriented

Self-starter

Detail oriented

Team player

Tools

EagleSoft

Job description

Main Street Dental Care in Congers, NY is seeking a detail-oriented Front Office Associate to manage patient scheduling, accounts receivable, inventory, and frontdesk workflows with a focus on excellent service quality. You will navigate our frontdesk and backdesk software and act as the first and last touchpoint with patients, ensuring smooth operations and a friendly, professional experience.

The role emphasizes strong communication, organizational skills, and the ability to handle multiple