Dental Front Office Manager - Lead Patient Experience & Ops

Main Street Dental Care; Village of Spring Valley (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Paid time off

Job summary

Main Street Dental Care in New York seeks a detail oriented Front Office Manager to lead front desk workflows, scheduling, AR/AP, inventory, and software use. You will be the first and last touchpoint for patients, ensuring exemplary service and smooth operations.

The role requires 4–7 years of front desk experience, strong bilingual English/Spanish skills, and supervisory background. Join a collaborative team focused on patient care and efficiency.

Qualifications

• 4–7 years of frontdesk experience.
• >3 years working with insurances, including claim submission, pre-authorization, eligibility & benefits, credentialing.
• >1 year in a supervisory role.
• Fluent in English and Spanish.
• Excellent communication skills.
• Intermediate to expert MS Office knowledge (Word, Excel).
• People-person who can handle difficult situations calmly.
• Self-starter who works well independently.
• Detail oriented and highly organized with multiple workflows.

Responsibilities

• End-to-end frontdesk operations management.
• Patient scheduling and management with excellent service.
• Insurance management from applications to payments and credentialing.
• Supervise and ensure workflows are maintained.
• Accounts receivables management.
• Accounts payables coordination with back office for supplies.
• Collaborate with Director on workflow optimizations.
• Perform ad hoc duties during expansion.

Skills

Bilingual English/Spanish

Front desk experience

Communication skills

MS Office (Word/Excel)

Self-starter

Detail oriented

Organized

Team player

Reliability

Tools

EagleSoft

Microsoft Word

Microsoft Excel

Job description

Main Street Dental Care in New York seeks a detail oriented Front Office Manager to lead front desk workflows, scheduling, AR/AP, inventory, and software use. You will be the first and last touchpoint for patients, ensuring exemplary service and smooth operations.

The role requires 4–7 years of front desk experience, strong bilingual English/Spanish skills, and supervisory background. Join a collaborative team focused on patient care and efficiency.