Dental Front Office Pro — Benefits, PTO & Training

Heartland Dental; Richmond (VA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

No Nights or Weekends

Full Benefits Package

Quarterly Bonus Potential

Office Academy Training & CE

Job summary

Heartland Dental’s Whyte Smiles in Richmond, VA is seeking a full-time Business Office Assistant. You will greet patients, manage the front desk, and coordinate scheduling and billing using Dentrix. This role emphasizes teamwork, patient-first service, and efficient office workflows.

Benefits include health insurance, retirement plans, PTO, and quarterly bonus potential. No nights or weekends, with a training academy to support growth and development within a supportive dental office environment.

Qualifications

• High School diploma or GED required with front desk experience in a dental office.
• Knowledge of dental terminology and practice workflows is preferred.
• Experience using Dentrix or similar dental software is expected.
• Proficient in Microsoft Office suite and collaboration tools.
• Demonstrated communication, organization, and multitasking skills.

Responsibilities

• Greet patients and manage front desk operations to ensure a welcoming experience.
• Answer phones, correspondence, and coordinate communications with patients and insurers.
• Schedule appointments and use Dentrix for scheduling and records.
• Process insurance claims, verify benefits, and collect payments.
• Support team with office administrative tasks and maintain HIPAA standards.

Skills

Customer service

Communication

Organization

Multitasking

Education

High School Diploma/GED

1 Year Dental Front Office Experience

Tools

Dentrix

Microsoft Office

Outlook

Teams

Job description

Heartland Dental’s Whyte Smiles in Richmond, VA is seeking a full-time Business Office Assistant. You will greet patients, manage the front desk, and coordinate scheduling and billing using Dentrix. This role emphasizes teamwork, patient-first service, and efficient office workflows.

Benefits include health insurance, retirement plans, PTO, and quarterly bonus potential. No nights or weekends, with a training academy to support growth and development within a supportive dental office environment.