Dental Front Office & Patient Experience Lead

Jobvite, Inc.; Orlando, Northern (FL, KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Jobvite, Inc. is seeking a friendly front desk receptionist at a dental office in Orlando. You will support the office team by delivering excellent customer service to patients, manage schedules, verify insurance, and assist with billing and payments.

The role requires basic clerical skills, proficiency with Word and Excel, familiarity with dental software like EagleSoft, and strong communication. You will collaborate with the office manager and ensure smooth daily operations.

Qualifications

• Associate degree and two years of working experience in front/back office operations.
• Experience with medical/dental office workflow and insurance terminology.
• Basic knowledge of dental terminology and insurance procedures.

Responsibilities

• Collaborate with the office manager to ensure prompt, quality patient service.
• Follow all accounts receivable policies and assist with patient payments.

Skills

Customer service

Communication skills

Phone etiquette

Time management

Education

Associate's degree in business

Tools

Internet Explorer

Word

Excel

EagleSoft

Job description

Jobvite, Inc. is seeking a friendly front desk receptionist at a dental office in Orlando. You will support the office team by delivering excellent customer service to patients, manage schedules, verify insurance, and assist with billing and payments.

The role requires basic clerical skills, proficiency with Word and Excel, familiarity with dental software like EagleSoft, and strong communication. You will collaborate with the office manager and ensure smooth daily operations.