Dental Front Desk Specialist | Patient Concierge

Flossophy Dental Group; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A dental practice in Orlando is seeking a friendly and organized Dental Receptionist. In this role, you'll greet patients, schedule appointments, and manage records, ensuring a smooth experience from check-in to check-out. The ideal candidate has a high school diploma or GED, is computer literate, and possesses excellent customer service and organizational skills. Join a dynamic team in a fast-paced environment focused on patient care.

Qualifications

• GED or high school diploma required.
• Certification in office administration or similar is helpful.
• Previous experience in a dental office preferred.
• Computer literacy and ability to learn software quickly.
• Understanding of general administrative procedures.
• Good telephone etiquette.
• Excellent organizational skills.
• Strong customer service skills.

Responsibilities

• Welcome and greet patients in the office.
• Schedule or cancel appointments.
• Assist patients with paperwork.
• Prepare dental staff’s charts and routines.
• Update patient data and track treatments.
• Set up follow-up appointments and send reminders.
• Communicate with dental insurance companies.
• Verify payment methods and collect money.
• Perform general office chores like answering phones.

Skills

Outstanding customer service abilities

Outstanding organizational abilities

Telephone etiquette

Fluent with computers

Education

GED or high school diploma

Certification in office or medical administration

Tools

Open Dental

Job description

A dental practice in Orlando is seeking a friendly and organized Dental Receptionist. In this role, you'll greet patients, schedule appointments, and manage records, ensuring a smooth experience from check-in to check-out. The ideal candidate has a high school diploma or GED, is computer literate, and possesses excellent customer service and organizational skills. Join a dynamic team in a fast-paced environment focused on patient care.