Dental Front Office Ops Lead: Growth & Training

Aspen Dental; Rochester (MN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Career development

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in a full-time role. You will report to the Manager and manage daily front office tasks, patient service, and scheduling, while leading a non-clinical team.

You will participate in an eight-week training program, verify insurance payments, handle collections, and ensure high-quality care in a collaborative dental team environment with a strong training program and benefits package.

Qualifications

• Must have strong communication and interpersonal skills.
• Demonstrate analytical thinking and data-driven approach.
• Be organized and detail oriented in a fast-paced front-office environment.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs and policies.
• Work collaboratively with the dental team to deliver excellent patient care.
• Consult with patients on treatment options and verify insurance payments and collections.
• Under the Manager, supervise daily tasks and priorities of the non-clinical team.
• Review data daily to evaluate impact on the practice.
• Oversee scheduling and confirmation of patient appointments.
• Verify insurance payment, collections, balance nightly deposits and card processing.
• Additional tasks assigned by the Manager.

Skills

Strong communication and interpersonal

Analytical thinking

Organized and detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in a full-time role. You will report to the Manager and manage daily front office tasks, patient service, and scheduling, while leading a non-clinical team.

You will participate in an eight-week training program, verify insurance payments, handle collections, and ensure high-quality care in a collaborative dental team environment with a strong training program and benefits package.