Dental Front Office Lead | Medicaid & Scheduling Expert

United Dental Corporation; Hicksville (NY); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with 4% Employer Match

Paid Holidays

Paid Time Off (PTO)

Continuing Education Support

Job summary

United Dental Corporation in Hicksville, NY is seeking an experienced dental front office coordinator to oversee patients, schedules, insurance and collections from start to finish.

This role requires Medicaid processing, PPO verification, reading ledgers, collecting copays, scheduling, reappointing, and maintaining full provider calendars. Central revenue-cycle support is provided.

Excellent organizational skills, reliability, and prior dental front-office experience with Medicaid are essential.

Qualifications

• Highschool Degree or equivalent.
• Prior experience in a dental front office handling Medicaid patients.
• Ability to manage patient schedules, insurance and collections.

Responsibilities

• Manage Medicaid eligibility, benefits, prior authorizations and required documentation.
• Verify PPO insurance and explain patient benefits.
• Read patient ledgers and explain balances to patients.
• Collect copays, deductibles, balances and treatment payments.
• Schedule follow-ups and reappoint patients, especially hygiene patients.
• Keep providers’ schedules full and productive.
• Confirm appointments and handle cancellations and openings.
• Check in/out patients efficiently and escalate insurance issues to RCM.
• Maintain accurate notes and follow up on unresolved items.
• Arrive on time, be dependable and take ownership.

Skills

Front-office experience

Medicaid processing

Patient billing & collections

Communication skills

Education

High school diploma or equivalent

Tools

Dental practice management software

Job description

United Dental Corporation in Hicksville, NY is seeking an experienced dental front office coordinator to oversee patients, schedules, insurance and collections from start to finish.

This role requires Medicaid processing, PPO verification, reading ledgers, collecting copays, scheduling, reappointing, and maintaining full provider calendars. Central revenue-cycle support is provided.

Excellent organizational skills, reliability, and prior dental front-office experience with Medicaid are essential.