Dental Front Office Lead — Medicaid Expert, Growth Path

RiseMe; Hicksville (NY); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with 4% Employer Match

Paid Holidays

Paid Time Off (PTO)

Continuing Education Support

Job summary

United Dental Corporation in Hicksville, NY is seeking a Dental Front Office Coordinator to manage front-desk operations, insurance, and patient billing. This role requires ownership of patient scheduling, collections, and reconciliation of ledgers in a busy multi-provider practice.

The ideal candidate has dental front-office experience with Medicaid populations and strong organizational skills to keep the schedule full and patients moving smoothly through the office.

Qualifications

• Must have prior experience in a dental office with Medicaid patients.
• Able to manage Medicaid eligibility, authorizations, and documentation.
• Strong front-office experience and reliable, organized.

Responsibilities

• Manage Medicaid eligibility, benefits, and documentation.
• Verify PPO insurance and patient benefits.
• Read patient ledgers and explain balances to patients.
• Collect copays and balances at the point of service.
• Reappoint patients and keep hygiene schedules full.
• Confirm appointments and manage cancellations and openings.
• Escalate insurance/billing issues to RCM team when needed.
• Maintain accurate notes and follow up on unresolved items.

Skills

Dental front-office experience

Medicaid experience

Communication skills

Reading patient ledger

Education

High school diploma or equivalent

Tools

Dental practice management software

Job description

United Dental Corporation in Hicksville, NY is seeking a Dental Front Office Coordinator to manage front-desk operations, insurance, and patient billing. This role requires ownership of patient scheduling, collections, and reconciliation of ledgers in a busy multi-provider practice.

The ideal candidate has dental front-office experience with Medicaid populations and strong organizational skills to keep the schedule full and patients moving smoothly through the office.