Dental Front Office & Insurance Specialist

Heartland Dental LLC; Pooler (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

PTO

Job summary

Savannah Quarters Dental Care is seeking an experienced Dental Receptionist / Business Assistant to join a growing team in Pooler, GA. The role focuses on front office operations, scheduling, insurance processing, and accurate accounts receivable management within a fast-paced, patient-centered practice.

The ideal candidate has dental office experience, strong communication skills, and proficiency with Dentrix and MS Office.

Qualifications

• Previous dental office experience preferred.
• Knowledge of dental insurance verification and processing.
• Experience with Accounts Receivable and insurance billing is required.
• Excellent customer service and communication skills.
• Ability to manage a busy schedule and multitask.
• Strong organizational skills and attention to detail.
• Dependable, professional, and team-oriented.
• Comfortable in a fast-paced, patient-focused environment.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Insurance verification

Accounts receivable

Customer service

Communication skills

Scheduling

Team-oriented

Organizational skills

Dentrix experience

MS Office

Tools

Dentrix

Microsoft Office

Job description

Savannah Quarters Dental Care is seeking an experienced Dental Receptionist / Business Assistant to join a growing team in Pooler, GA. The role focuses on front office operations, scheduling, insurance processing, and accurate accounts receivable management within a fast-paced, patient-centered practice.

The ideal candidate has dental office experience, strong communication skills, and proficiency with Dentrix and MS Office.