Patient Experience & Scheduling Coordinator

Midgette Family Dentistry; Richmond (VA); On-site; USD 36,000 - 52,000; Full time

Job summary

Midgette Family Dentistry RVA in Richmond, VA is expanding the practice and seeking an enthusiastic administrative professional who brings value, care and education to patients. You will support the clinical team by scheduling appointments, verifying insurance, collecting payments, and maintaining smooth front desk operations.

You will greet patients, present treatment plans, manage accounts receivable and billing statements, and assist with pre-determinations.

Responsibilities

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Job description

Midgette Family Dentistry RVA in Richmond, VA is expanding the practice and seeking an enthusiastic administrative professional who brings value, care and education to patients. You will support the clinical team by scheduling appointments, verifying insurance, collecting payments, and maintaining smooth front desk operations.

You will greet patients, present treatment plans, manage accounts receivable and billing statements, and assist with pre-determinations.