Dental Front Office Coordinator — Patient Services Lead

The Howard University; United States; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health & Wellness

Work-Life Balance

Financial Wellness

Professional Development

Additional Perks

Job summary

Howard University seeks a Front Office Administrator to oversee daily front office operations in the dental practice. You will manage scheduling, patient registrations, insurance verifications, and payments to support efficient patient flow and quality service.

The role collaborates with faculty and the business office to ensure payer compliance and accurate billing. Strong organizational and communication skills are essential for success.

Qualifications

• Experience in a dental or medical front office environment is preferred.
• Knowledge of dental terminology, CDT coding, and third-party payers is a plus.
• Strong customer service and communication skills with diverse populations.

Responsibilities

• Adhere to scheduling policies for appointments, new patients, emergencies.
• Ensure front desk operations run smoothly with daily oversight of sign-in, registration, and payments.
• Coordinate billing using AXIUM and review treatment plans and finances with patients.
• Verify insurance, submit pre-authorizations, and collect co-pays at the point of service.
• Collaborate with faculty, staff, and business office to maintain payer compliance and service quality.
• Provide leadership and cross-cover in other clinical front office locations when needed.

Job description

Howard University seeks a Front Office Administrator to oversee daily front office operations in the dental practice. You will manage scheduling, patient registrations, insurance verifications, and payments to support efficient patient flow and quality service.

The role collaborates with faculty and the business office to ensure payer compliance and accurate billing. Strong organizational and communication skills are essential for success.