Dental Front Office Coordinator: Patient Experience Leader

United Dental Corporation; New York (NY); Sur place; USD 52 000 - 67 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with 4% Employer Match

Paid Holidays

Paid Time Off (PTO)

Continuing Education Support

Résumé du poste

United Dental Corporation seeks a Front Office Coordinator to manage front desk operations in the Flushing area, delivering a positive patient experience and supporting daily practice functions.

The role involves greeting patients, scheduling, insurance verification, payments, and coordinating with clinical teams. A high school diploma and strong customer service are required, with opportunities across multiple practices in the region.

Qualifications

• High school diploma or equivalent is required.
• Strong customer service and communication skills are essential.
• Excellent organizational and multitasking abilities are needed.
• Basic computer proficiency is required.
• Professional demeanor and positive attitude are essential.
• Ability to work collaboratively within a team environment.

Responsabilités

• Greet and check in patients
• Answer and manage incoming phone calls
• Schedule and confirm patient appointments
• Verify insurance eligibility and benefits
• Collect patient payments and maintain accurate records
• Assist patients with treatment financing options
• Maintain patient charts and documentation
• Support office productivity through scheduling and communication
• Coordinate with clinical teams to ensure a seamless patient experience
• Help maintain a welcoming, organized, and professional office environment

Connaissances

Customer service

Communication

Organization

Multitasking

Teamwork

Professional demeanor

Formation

High school diploma or equivalent

Outils

Dental practice management software

Basic computer proficiency

Insurance verification tools

Payment processing systems

Description du poste

United Dental Corporation seeks a Front Office Coordinator to manage front desk operations in the Flushing area, delivering a positive patient experience and supporting daily practice functions.

The role involves greeting patients, scheduling, insurance verification, payments, and coordinating with clinical teams. A high school diploma and strong customer service are required, with opportunities across multiple practices in the region.