Dental Front Office Coordinator — Elevate Patient Care

Lane-; Jacksonville (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Insurance after 90 days

401(k) Employer Contribution

Fridays off at 2 PM

Team incentives

Job summary

Lane & Associates Family Dentistry in Jacksonville, NC seeks an experienced Dental Treatment Coordinator to deliver an exceptional patient experience, explain treatment options, navigate insurance benefits, and coordinate appointments. Responsibilities include frontline contact, multi-line phone management, presenting treatment plans, verifying coverage, collecting payments, and updating Denticon.

Requirements: 1+ year in a dental front office, excellent communication, organization, professional

Qualifications

• 1+ year of experience in a dental front office or similar dental administrative role.
• Strong communication and interpersonal skills.
• Professional, polished demeanor and attention to detail.

Responsibilities

• Serve as the primary point of contact for patients, providing a warm, welcoming, and professional experience.
• Manage a multi-line phone system, including scheduling, rescheduling, and confirming appointments.
• Present and review treatment plans with patients, and explain financial options.
• Verify insurance coverage and eligibility, and assist patients with understanding benefits.
• Enter and update patient demographics and insurance information in Denticon.
• Maintain a clean, organized reception and waiting area.
• Collaborate with doctors and team members to ensure a great patient experience.

Skills

Communication skills

Organization

Denticon experience

Team player

Education

High School Diploma or GED

Tools

Denticon

Job description

Lane & Associates Family Dentistry in Jacksonville, NC seeks an experienced Dental Treatment Coordinator to deliver an exceptional patient experience, explain treatment options, navigate insurance benefits, and coordinate appointments. Responsibilities include frontline contact, multi-line phone management, presenting treatment plans, verifying coverage, collecting payments, and updating Denticon.

Requirements: 1+ year in a dental front office, excellent communication, organization, professional