Dental Front Office Coordinator

Workstream; Raytown (MO); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

PTO & holidays

Health, dental, and vision benefits

401K with up to 4% match

Casual, collaborative culture

Job summary

Apex Dental Partners in Raytown, MO, seeks a motivated Front Office team member to be the first point of contact for patients, supporting smooth daily operations and accurate patient information.

You will manage provider schedules, greet patients, handle payments, verify benefits, and clearly communicate treatment plans. The role emphasizes exceptional customer service in a fast-paced, team-driven dental practice with opportunities to learn and grow.

Qualifications

• 1 year front office or customer-facing experience
• Health care or dental preferred
• High school diploma or equivalent

Responsibilities

• Deliver a professional, friendly, and efficient experience when handling patient phone calls and inquiries
• Manage provider schedules to optimize flow and support a productive day
• Greet patients and verify demographic and insurance information
• Communicate treatment plans and next steps clearly to patients
• Collect payments and discuss financial responsibilities accurately
• Verify insurance benefits and support claims and reimbursement processes
• Coordinate patient check-in and check-out for a smooth experience
• Maintain accurate patient records in practice systems
• Collaborate with team to support efficient patient flow and daily operations

Skills

Front desk

Customer service

Communication

Healthcare experience

Education

High school diploma

Tools

Open Dental

Google Suite

Job description

Apex Dental Partners in Raytown, MO, seeks a motivated Front Office team member to be the first point of contact for patients, supporting smooth daily operations and accurate patient information.

You will manage provider schedules, greet patients, handle payments, verify benefits, and clearly communicate treatment plans. The role emphasizes exceptional customer service in a fast-paced, team-driven dental practice with opportunities to learn and grow.