Dental Front Office

Vance Airscoop; Chicago (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and paid holidays

401(k) with employer match

Growth path toward Office Manager

Job summary

Neighborhood Dental is opening a new Lincoln Square location in Chicago and seeks a Front Desk Coordinator / Receptionist to be the first friendly face patients meet. You will warmly greet, schedule, verify benefits, and support front-office systems as the practice grows.

The role emphasizes organization, strong communication, and a patient-first attitude, with growth toward Office Manager as the practice expands.

Qualifications

• Front-desk experience in a dental or medical office preferred.
• Excellent communication and a warm, patient manner.
• Strong organizational skills and ability to multitask during busy periods.

Responsibilities

• Greet patients and maintain a welcoming front office.
• Schedule and confirm appointments to keep the day running smoothly.
• Verify insurance benefits and handle billing questions.
• Answer phones and respond to patient questions and concerns.
• Help set up and refine front-office systems for a brand-new location.

Skills

Front desk experience

Communication

Organization

Multitasking

Problem-solving

Customer service

Tools

Practice management software

Job description

Front Desk Coordinator / Receptionist

Be the first friendly face of a brand-new practice — and help build it right from the front desk.

ABOUT US

We are a small, boutique office, we provide nearly all dental treatment here with the latest technology (CEREC, Diode Laser, L-PRF, iTero, Invisalign, Botox, CBCT, implants, sinus lifts, hard/soft tissue grafting etc.). We have a commitment to excellent patient care and customer service while having a lot of fun in the office and not taking ourselves too seriously.

ABOUT THE ROLE

You’ll be the heartbeat of our new Neighborhood Dental office in Lincoln Square, Chicago, IL: the first voice on the phone, the first face patients see, and a key reason people feel welcome the moment they walk in. We’re looking for someone organized, warm, and genuinely good with people to help launch this location and keep it running smoothly as it grows.

WHAT YOU'LL DO

• Greet patients and manage a welcoming, organized front office
• Schedule and confirm appointments to keep the day running smoothly
• Verify insurance benefits, handle billing/payment questions
• Answer phones and respond to patient questions and concerns
• Help set up and refine front-office systems for a brand-new location

WHAT YOU BRING

• Prior front-desk experience in a dental or medical office preferred
• Comfortable with practice management software (we’ll train you on ours)
• Excellent communication skills and a genuinely warm, patient manner
• Strong organizational skills and comfort multitasking during busy periods
• A problem-solver who takes ownership of the patient experience

WHY YOU'LL LOVE IT HERE

• Competitive pay from $20/hour on up based on experience, attitude and aptitude.
• Medical, dental, and vision coverage.
• Paid time off and paid holidays.
• 401(k) with employer match.
• Growth path toward Office Manager as the practice expands.
• A genuinely supportive team where your ideas for improving the patient experience are welcomed.