Dental Front Desk: Warm Admin, Flexible Schedule

Nakoma Dental; Madison (WI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Employee discount

Free parking

Jobley Bonus

Job summary

Nakoma Dental in Madison, WI is seeking a Friendly Dental Front Desk Professional to join a small, patient-focused team. You’ll manage scheduling, patient check-in/out, and payments, while delivering exceptional customer service in a supportive environment.

The ideal candidate has dental front desk experience, strong communication, and the ability to multitask in a busy clinic. Flexible full-time or part-time options with no evenings or weekends.

Qualifications

• Previous dental front desk experience.
• Experience with dental scheduling and patient check-in/check-out.
• Knowledge of dental insurance, eligibility, benefits, and claims.
• Comfortable discussing treatment estimates, copays, deductibles, and patient balances.
• Experience with insurance verification and pre-authorizations.
• Familiarity with dental terminology and CDT procedure codes.
• Strong computer and administrative skills.
• Professional, friendly, and compassionate communication with patients.
• Ability to multitask in a busy dental office.
• Reliable, punctual, and able to work independently.
• Professional appearance and positive attitude.

Responsibilities

• Answer and manage incoming phone calls.
• Schedule, confirm, and reschedule patient appointments.
• Check patients in and out.
• Collect copays, deductibles, and outstanding balances.
• Maintain accurate patient records.
• Communicate effectively with the office manager, dentist, hygienists, and dental assistants.
• Provide excellent customer service and create a welcoming patient experience.

Skills

Front desk experience

Dental scheduling

Patient check-in/out

Insurance knowledge

Communication skills

Multitasking

Job description

Nakoma Dental in Madison, WI is seeking a Friendly Dental Front Desk Professional to join a small, patient-focused team. You’ll manage scheduling, patient check-in/out, and payments, while delivering exceptional customer service in a supportive environment.

The ideal candidate has dental front desk experience, strong communication, and the ability to multitask in a busy clinic. Flexible full-time or part-time options with no evenings or weekends.