Dental Front Desk Specialist

SGA Dental Partners; Madison (WI); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

PTO

401(k)

Health insurance

Dental insurance

Life insurance

Care.com Membership & EAP

Scrub allowance

Career growth

Job summary

Total Care Dental in Madison, WI is seeking a Front Office Associate to be the first point of contact. You will welcome patients, manage check-in/check-out, answer calls, verify insurance, schedule appointments, and collect payments in a fast-paced, patient-focused environment.

Experience in a dental front office is preferred, but training is available. The role emphasizes professionalism, confidentiality, and teamwork within a supportive practice.

Qualifications

• Experience in a dental or medical front office setting preferred, but training can be provided.
• Comfortable with dental practice software and multitasking.
• Friendly, reliable, and detail-oriented.

Responsibilities

• Welcome patients and manage the check-in/check-out process.
• Answer phone calls, confirming appointments, and follow up with patients as needed.
• Schedule appointments, discuss small treatment plans, verify insurance, and collect payments.
• Maintain patient records with confidentiality, an organized and professional front desk environment.

Skills

Front desk experience

Dental software familiarity

Excellent communication

Multitasking

Patient-focused

Tools

Practice management software

Job description

Total Care Dental in Madison, WI is seeking a Front Office Associate to be the first point of contact. You will welcome patients, manage check-in/check-out, answer calls, verify insurance, schedule appointments, and collect payments in a fast-paced, patient-focused environment.

Experience in a dental front office is preferred, but training is available. The role emphasizes professionalism, confidentiality, and teamwork within a supportive practice.