Dental Front Desk & Treatment Plan Coordinator

DNA Dental Studio; Glendale (CA); On-site; USD 30,000 - 48,000; Full time

Job summary

DNA Dental Studio in Glendale, CA is seeking a motivated front desk coordinator to manage reception, scheduling, and patient flow for dentists and hygienists. You will greet patients, verify insurance, input data accurately, and present treatment plans to earn trust.

Proficiency with basic computer tasks and dental insurance knowledge is preferred. This is a full-time role with a friendly, team-oriented environment.

Qualifications

• Must have dental experience.
• Strong phone and scheduling abilities.
• Excellent interpersonal and communication skills.

Responsibilities

• Answering phone calls and responding to patient inquiries.
• Greeting patients and visitors in a friendly and professional manner.
• Scheduling appointments and managing patient records.
• Confirms upcoming appointments and recalls according to office protocol.
• Verifying methods of payments as needed.
• Computer skills including operating spreadsheets, emails, and messaging services.
• Maintain patient records including scanning consent, financials, photo ID, reports, and insurance information.
• Presenting treatment plans to gain patient trust and consent.
• Insurance documentation is required; input details of insurance plans for office flow.
• Interpersonal: Team player for morning huddles; flexible and able to resolve conflicts.
• Review the day, emergencies, Google reviews, and communicate patient needs.

Skills

Dental insurance knowledge

Phone screening

Scheduling appointments

Customer service

Job description

DNA Dental Studio in Glendale, CA is seeking a motivated front desk coordinator to manage reception, scheduling, and patient flow for dentists and hygienists. You will greet patients, verify insurance, input data accurately, and present treatment plans to earn trust.

Proficiency with basic computer tasks and dental insurance knowledge is preferred. This is a full-time role with a friendly, team-oriented environment.