Dental Front Desk & Treatment Coordinator — PTO & 401(k)

Hampton Family Dentistry; Hampton (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health and Vision Insurance

PTO & Holidays

401(k) with company match

Monthly bonus opportunities

Job summary

Hampton Family Dentistry in Virginia is seeking an energetic Front Desk / Treatment Coordinator who will be the vital bridge between our clinical team and patients. You will welcome patients, manage scheduling, present treatment plans, verify insurance, and arrange financing to support case acceptance.

This role demands exceptional customer service, polished communication skills, and a collaborative approach in a fast-paced dental office.

Qualifications

• Minimum 1–2 years of experience in a dental front office or treatment coordinator role.
• Strong dental insurance knowledge and terminology.
• Excellent customer service, phone etiquette, and active listening.

Responsibilities

• Greet patients and manage check-in/check-out while keeping records up to date.
• Present treatment plans clearly and educate patients on their needs.
• Verify benefits and prepare accurate out-of-pocket estimates.
• Coordinate scheduling and liaise between front office and clinical teams.

Skills

Customer service

Phone etiquette

Active listening

Detail-oriented

Multitasking

Empathetic

Professional

Job description

Hampton Family Dentistry in Virginia is seeking an energetic Front Desk / Treatment Coordinator who will be the vital bridge between our clinical team and patients. You will welcome patients, manage scheduling, present treatment plans, verify insurance, and arrange financing to support case acceptance.

This role demands exceptional customer service, polished communication skills, and a collaborative approach in a fast-paced dental office.