Dental Front Desk & Treatment Coordinator | Growth

Verber Family Dentistry; Carlisle (Cumberland County); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Coverage

401(k) Match

Paid Time Off

Paid Holidays

Quarterly Bonus Potential

Life and Disability Insurance

CE Reimbursements

Job summary

Verber Family Dentistry in Carlisle is seeking a Front Desk Treatment Coordinator to manage patient interactions, scheduling, and administrative duties, ensuring a welcoming and efficient experience for our patients. Be the friendly face of the practice, greeting patients, verifying insurance, handling calls, and maintaining HIPAA compliance and organizational excellence in a fast-paced environment.

This full-time role offers benefits including medical and vision insurance, 401(k) with company

Qualifications

• Exceptional customer service, organizational, and communication skills.
• Strong multitasking ability with high attention to detail.
• Self-motivated and proactive, with the ability to work independently and as part of a team.
• Ability to thrive in fast-paced, high-pressure environments and meet deadlines.
• Strong problem-solving skills with effective resolution implementation.
• Proficient in computer skills and able to learn new software.
• Compliance with OSHA, HIPAA, and Infection Control procedures.
• Child Abuse Clearance, Criminal Background Check, and FBI Fingerprinting as required.

Responsibilities

• Greet and check-in/out patients and office guests with a friendly, professional demeanor.
• Answer multi-line phones, promptly handle voice messages, and direct calls to the appropriate staff.
• Verify patient and insurance information with high attention to detail and accuracy.
• Schedule patient appointments accurately and efficiently, ensuring optimal timing and resource allocation.
• Collect insurance co-pays, patient expenses, and past-due balances with accuracy and professionalism.
• Compile financial reports as needed to support practice operations.
• Retrieve, distribute, and manage incoming faxes and communications.
• Maintain patient confidentiality and adhere to HIPAA compliance guidelines.
• Receive and route documents, such as lab results and clinical correspondence, promptly and efficiently.
• Perform any additional duties as instructed by the Practice Administrator to support the overall efficiency of the office.

Job description

Verber Family Dentistry in Carlisle is seeking a Front Desk Treatment Coordinator to manage patient interactions, scheduling, and administrative duties, ensuring a welcoming and efficient experience for our patients. Be the friendly face of the practice, greeting patients, verifying insurance, handling calls, and maintaining HIPAA compliance and organizational excellence in a fast-paced environment.

This full-time role offers benefits including medical and vision insurance, 401(k) with company