Dental Receptionist & Patient Experience Specialist

Dental Dreams LLC; Philadelphia (Philadelphia County); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical and Vision Insurance

PTO

401K

Free dental treatment

Job summary

Dental Dreams LLC in Philadelphia, PA is seeking a Dental Receptionist for Germantown. The role supports day-to-day operations and is focused on delivering friendly, efficient patient service.

You will manage appointment scheduling, communicate provider availability, collect payments, explain insurance coverage, and help maintain patient records. The position offers benefits including medical and vision insurance, PTO, and 401K, with opportunities for cross-training in radiology and dental

Qualifications

• Office administration or receptionist experience preferred.
• Customer service experience required.
• Dental administration experience preferred.

Responsibilities

• Oversee day-to-day office operations.
• Manage patient scheduling for dentists.
• Communicate with patients about provider availability.
• Collect patient payments and co-pays.
• Explain insurance coverage to patients.
• Maintain patient charts to project future appointments.
• Deliver exceptional patient service.
• Assist in explaining treatment plans to patients.
• Gain hands-on experience in dental healthcare.
• Cross-train in oral radiology and dental assisting.

Skills

Customer service

Office administration

Dental administration

Job description

Dental Dreams LLC in Philadelphia, PA is seeking a Dental Receptionist for Germantown. The role supports day-to-day operations and is focused on delivering friendly, efficient patient service.

You will manage appointment scheduling, communicate provider availability, collect payments, explain insurance coverage, and help maintain patient records. The position offers benefits including medical and vision insurance, PTO, and 401K, with opportunities for cross-training in radiology and dental