Dental Front Desk Specialist — Patient Experience & Scheduling

Pearland Dental care; Pearland, Northern (TX, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Sign-on bonus

Paid time off

Health insurance coverage

Paid gym membership for you and your e

Year-end bonus

Paid training on software and workflow

Job summary

Pearland Dental care in Pearland, TX seeks a Front Desk Coordinator to keep a busy schedule running smoothly. You will answer high-volume calls, greet patients warmly, verify insurance, collect payments, and help manage appointments and forms.

Dental experience helps, but training is provided for software and terminology. A dependable attitude and HIPAA awareness are essential for success in this role.

Qualifications

• Excellent phone manner and clear written communication.
• Comfortable on a computer; experience with practice management software is a plus.
• Organized enough to manage a busy front desk and a waiting room.
• Discretion with protected health information and HIPAA knowledge.
• Dependable attendance; coverage is essential.
• Prior dental or medical front-office experience preferred.

Responsibilities

• Answer every incoming call promptly and book, confirm, reschedule, and recall appointments to keep the schedule full.
• Greet arriving patients, verify their details, and collect forms, copays, and outstanding balances.
• Verify insurance eligibility and benefits before the visit so nobody is surprised at checkout.
• Fill cancellations from the ASAP list and confirm the next day's column before you leave.
• Keep patient records, appointment notes, and contact details accurate in the practice management software.
• Work with the clinical team to keep patients moving and operatories turning over on time.

Skills

Phone etiquette

Written communication

Computer literacy

HIPAA knowledge

Reliability

Front-office experience

Education

High school diploma or equivalent

Tools

Open Dental

Job description

Pearland Dental care in Pearland, TX seeks a Front Desk Coordinator to keep a busy schedule running smoothly. You will answer high-volume calls, greet patients warmly, verify insurance, collect payments, and help manage appointments and forms.

Dental experience helps, but training is provided for software and terminology. A dependable attitude and HIPAA awareness are essential for success in this role.