Dental Front Desk Specialist — Patient Experience Pro

PDS Health; Temecula (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Volunteer time

Job summary

Temecula Modern Dentistry is seeking a friendly receptionist to welcome patients, answer calls, and manage the front desk. You will help get patients into the office, maintain PPE standards, and support a positive patient experience.

Responsibilities include scheduling, patient check-in, posting payments, and ensuring accurate records in the practice management system. The role requires excellent communication, punctuality, and teamwork in a fast-paced setting.

Qualifications

• High School Diploma or GED is required.
• Experience in dental/healthcare office preferred.
• Excellent communication and organizational skills.

Responsibilities

• Greet patients and manage front desk in person and on the phone.
• Schedule appointments to support a smooth daily provider flow.
• Answer phones promptly and handle calls efficiently.
• Post payments to patient accounts per company policy.
• Ensure patient information is accurate in the practice management system.
• Be a patient advocate and maintain confidentiality of records.

Skills

Office software

Customer service

Communication skills

Time management

Detail oriented

Education

High School Diploma or GED

Tools

Practice management system

Billing/Insurance knowledge

Job description

Temecula Modern Dentistry is seeking a friendly receptionist to welcome patients, answer calls, and manage the front desk. You will help get patients into the office, maintain PPE standards, and support a positive patient experience.

Responsibilities include scheduling, patient check-in, posting payments, and ensuring accurate records in the practice management system. The role requires excellent communication, punctuality, and teamwork in a fast-paced setting.