Dental Front Desk & Patient Care Specialist

42 North Dental; Rochester (NH); On-site; USD 28,000 - 34,000; Full time

Job summary

42 North Dental is seeking a Patient Care Representative (Dental Receptionist) in Rochester, NH. You will be the frontline contact, greeting patients, scheduling visits, reviewing treatment plans, explaining financial responsibilities, and confirming insurance benefits.

Join a team focused on quality patient service, HIPAA compliance, and precise data entry. The role supports dentists and staff across the practice with a friendly, professional approach.

Qualifications

• Excellent customer service skills.
• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
• Respond to and reply to requests for information
• Maintain strict compliance with HIPAA and patient privacy
• Perform other related job duties as assigned

Skills

Excellent customer service

Clear speaking & telephone voice

Positive attitude

Computer literacy

Multitasking

Job description

42 North Dental is seeking a Patient Care Representative (Dental Receptionist) in Rochester, NH. You will be the frontline contact, greeting patients, scheduling visits, reviewing treatment plans, explaining financial responsibilities, and confirming insurance benefits.

Join a team focused on quality patient service, HIPAA compliance, and precise data entry. The role supports dentists and staff across the practice with a friendly, professional approach.