Dental Front Desk Specialist – Patient Care

Miramar Health Center Kennewick; Kennewick (WA); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

Paid time off

8 paid holidays

Job summary

Miramar Health Center Kennewick is hiring a Dental Receptionist to be the welcoming first point of contact in our Kennewick, WA clinic. You will handle phone duties, patient check-ins, scheduling, and basic billing support to ensure smooth clinic operations.

The role requires bilingual English/Spanish abilities, strong customer service, and experience in a medical or dental setting. This on-site position offers full-time hours and comprehensive benefits.

Qualifications

• High School Diploma or GED.
• One year's experience in a clinic, optometry or dental office preferred.
• Bilingual (English/Spanish) required at a level 9.
• Ability to prioritize work and manage multiple tasks in a fast-paced environment.
• Basic proficiency with Microsoft Outlook, Word, and Excel.
• Basic knowledge of medical or dental terminology and healthcare billing preferred.
• Ability to deliver outstanding customer service.

Responsibilities

• Answers the phone, transfers calls and takes messages for the clinic.
• Greets patients and maintains patient/visitor log; provides translation as needed.
• Creates and maintains patient charts; updates patient data in the computer.
• Schedules patient appointments and notifies providers of no-shows and cancellations.
• Verifies insurance eligibility and assists with questions on plans.
• Handles routine billing; posts encounters and processes payments; generates end-of-day reports.
• Reconciles cash box daily and manages referrals and recalls.
• Ensures documents are filed in patient records and creates treatment plan estimates.

Skills

Bilingual English/Spanish

Customer service

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Miramar Health Center Kennewick is hiring a Dental Receptionist to be the welcoming first point of contact in our Kennewick, WA clinic. You will handle phone duties, patient check-ins, scheduling, and basic billing support to ensure smooth clinic operations.

The role requires bilingual English/Spanish abilities, strong customer service, and experience in a medical or dental setting. This on-site position offers full-time hours and comprehensive benefits.