Bilingual Medical Receptionist (Part-Time) – Front Desk

Yakima Valley Farm Workers Clinic; Kennewick (WA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Health insurance

Profit sharing

403(b) retirement plan

Paid time off

Job summary

Miramar Health Center in Kennewick, WA is seeking a Part-Time Medical Receptionist to join our team. The 20-hour-per-week role supports frontline patient interactions and clinic operations, providing translation and ensuring accurate patient data entry and scheduling.

The position offers bilingual responsibilities, a welcoming patient experience, and opportunities to contribute to a broader mission of accessible, high-quality healthcare across the Pacific Northwest.

Qualifications

• High School Diploma or GED
• One year's experience as a Receptionist in a clinic preferred
• Bilingual (English/Spanish) speaking skills required at a level 9
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to interact with patients, Providers, and staff in a professional manner
• Ability to deliver outstanding customer service
• Basic knowledge of medical terminology desired
• Basic knowledge of healthcare billing insurance desired
• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, and Excel

Responsibilities

• Answers the phone, transfers calls and takes messages as needed for the clinic
• Greet patients and maintain patient and visitor logs. Notifies the appropriate person of the patient’s arrival. Provides translation services as needed to patients
• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments
• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assist patients with questions regarding insurance plans as needed
• Reviews and responds to patients’ questions in person, via phone, and patient portal systems
• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end‑of‑day reports
• Reviews cash box receipts and reconciles the cash box daily
• Performs other duties as assigned

Skills

Bilingual English/Spanish

Multitasking

Customer service

Data entry

Microsoft Outlook

Microsoft Word

Microsoft Excel

Medical terminology

Healthcare billing

Team communication

Education

High School Diploma or GED

Job description

Miramar Health Center in Kennewick, WA is seeking a Part-Time Medical Receptionist to join our team. The 20-hour-per-week role supports frontline patient interactions and clinic operations, providing translation and ensuring accurate patient data entry and scheduling.

The position offers bilingual responsibilities, a welcoming patient experience, and opportunities to contribute to a broader mission of accessible, high-quality healthcare across the Pacific Northwest.