Dental Front Desk Specialist – Bilingual Preferred

Dental Dreams, LLC; Battle Creek (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package includes: Medical & 


FREE dental treatment at our locations

PTO

401K

Life Insurance, Pet Insurance and more

Job summary

Dental Dreams LLC in Battle Creek, MI is seeking a Front Desk Receptionist to join our team. You will schedule patient appointments, verify insurance, collect payments, and ensure a friendly, efficient patient experience.

The ideal candidate has customer service experience, at least 1 year in a similar role, and bilingual Spanish is a plus; Dentrix or Eaglesoft experience is preferred. Competitive pay and benefits are provided.

Qualifications

• Customer Service experience
• At least 1 year of experience in current or most recent job
• Bilingual - Spanish (preferred)
• Dentrix and/or Eaglesoft (preferred)

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Skills

Customer service

Bilingual - Spanish

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Battle Creek, MI is seeking a Front Desk Receptionist to join our team. You will schedule patient appointments, verify insurance, collect payments, and ensure a friendly, efficient patient experience.

The ideal candidate has customer service experience, at least 1 year in a similar role, and bilingual Spanish is a plus; Dentrix or Eaglesoft experience is preferred. Competitive pay and benefits are provided.